FAQs

Why use Bubbly Soaps over commercial soap?
Our handmade soaps are made in small batches with luxury butters and oils that are rich in antioxidants, vitamins, and nutrients, all essential to healthy skin. Bubbly Soaps have naturally occurring glycerin which attracts and locks moisture into your skin.

Commercial soaps that are sold in stores are often made with chemical detergents and synthetic lathering agents, which are drying and irritating to the skin. Manufacturers of commercial soaps remove the glycerin from the soap and sell it to make lotions and creams. Without glycerin, commercially prepared soap isn’t nearly as skin loving and leaves the skin feeling dry.

What is your shipping process?
After you place your order it will be shipped to you within 3 business days unless you have purchased a pre-order product or a made to order custom product. You will be notified once your order has been shipped and provided with any tracking information.

When will my order including pre-order items be shipped?
Orders placed with pre-order items will be able to be placed all together into one order and will be shipped at the latest date of the pre-order item that becomes available.

Do you ship internationally?
Yes, international shipping cost is determined by your location and order weight. Please note any free shipping offers are only valid for the USA only. 

What is your return policy?
Due to the nature of handmade products all purchases are final and cannot be refunded for hygiene reasons. If you order something that you believe is defective please reach out to contact@bubblysoaps.com within 7 days of delivery to discuss and a receive a refund or replacement may be necessary. Any return postage is the customer's responsibility and will not be included in any refund. Items will only be refunded once the order has successfully arrived and has been determined not tampered with, used or purposely damaged.

Do you design custom products?
Yes, we can work with you to design and make custom soaps and bubble bars for bridal showers, wedding and party favors, corporate gifts, christenings and for just about any occasion! Please reach out via email to contact@bubblysoaps.com for more information and pricing. There is currently no defined minimum for custom orders and just needs to be arranged at least 4 weeks in advance.

Do you sell wholesale?
Yes, for wholesale orders please reach out to contact@bubblysoaps.com with your inquiry.